Privacy Policy

• Account details — your email address and role.
• Newsletter details — the email address you submit and the time and state of your subscription, unsubscribe, bounce, or complaint preference.
• Sourcing briefs you submit and any project files you upload (specs, BOMs, drawings).
• Product usage and conversion events, tied to an anonymous visitor id.
• Your network (IP) address, used only as a short-lived key for abuse rate-limiting.

To run the sourcing service: structure your brief, match and invite suppliers, prepare country-of-origin documentation, coordinate the deal, and protect the service from abuse. We do not sell your data. If you separately subscribe to Lake House updates, we use the address you submit to send occasional product and sourcing emails until you unsubscribe. Submitting the subscribe form is your consent; we do not send a confirmation email.

Data is stored in managed Postgres with row-level security; uploaded files live in a private bucket and are served only through short-lived, authenticated download links. No payment card data ever touches our systems.

A supplier's identity is veiled from a buyer until the buyer accepts an offer, and a buyer's contact details are not exposed to suppliers through the platform. We share data only with the sub-processors needed to operate the service:

• Supabase — database, authentication, and file storage.
• Resend — transactional email (invitations and status updates) and newsletter delivery (a submitted address is added to our newsletter audience and receives updates until you unsubscribe or the address is suppressed after a bounce or complaint).
• Anthropic — operator-initiated AI structuring of brief text.
• Sentry — error monitoring (configured to scrub emails, IPs, and request secrets).

Records may be soft-deleted so they can be reconstructed for audit and dispute resolution. Newsletter emails include an unsubscribe option; unsubscribe, bounce, and complaint suppression remain recorded so we can honor that preference. To access, correct, or request deletion of your data, contact your Lake House operator.